BigpopPREPARED FOR YOU

BIGPOP × CRAVEN-PHILLIPS ELECTRICAL

More service work.
More repeat
business.

You’ve built strong relationships with builders.
We’ll help you build your next stream of
direct service and maintenance customers.

Here’s what Bigpop will do ↘

A focused growth plan for Brian Phillips & Michael Swain
Service enquiries → booked work → ongoing relationships

SAMPLE CREATIVE FOR YOUR SERVICE OFFERIllustrative concept

01 / YOUR GOAL → OUR PLAN

You want more service work.
We’ll build the path to it.

Our team will manage the marketing that brings the right customers to you—and make it easier for those enquiries to become booked jobs and repeat business.

THE GOAL YOU SHARED

Grow service work alongside your existing builder relationships.

01

Get found by service customers.

Bigpop will: Build service-focused pages, improve local search visibility and manage a targeted Google Search campaign for agreed jobs and areas.

FOR YOUR BUSINESS
More opportunities from customers actively looking for help.
02

Turn interest into enquiries.

Bigpop will: Make service work prominent on your website, create compelling campaigns and simplify the call and enquiry process.

FOR YOUR BUSINESS
A clearer reason to choose you—and an easier way to contact you.
03

Build repeat relationships.

Bigpop will: Set up enquiry tracking, team follow-up reminders and approved maintenance follow-up for suitable customers.

FOR YOUR BUSINESS
Fewer forgotten next steps. More opportunities for ongoing service.

The first audience we recommend

Business owners, facilities teams and commercial property managers who need electrical repairs, lighting work, testing or planned maintenance. We’ll agree the exact service mix, travel area and available capacity with you before launch.

See the search and service-page approach

We’ll separate service intent from construction and tender searches. Starting themes to validate include commercial electrical maintenance Sydney, commercial electrical repairs Sydney and electrical maintenance Kirrawee. Each campaign will lead to the relevant service page, with a clear call or enquiry action.

We’ll check your Google Business Profile details, establish a Search Console baseline and use genuine project and team evidence. These are proposed keyword themes, not measured volumes or promised rankings. Clear, useful service information also supports AI-assisted search discovery. Google’s guidance ↗

02 / A WEBSITE THAT WORKS FOR YOUR SERVICE TEAM

Make it obvious you do service.
Make it easy to call.

We’ll give service customers a clear starting point: what you help with, where you work and how to reach the right person. Your builder and project experience becomes proof of capability.

● ● ●Proposed service landing page · preview
Craven-Phillips Electrical logoService & maintenance   Our experienceService enquiry ↗
ELECTRICAL SERVICE & MAINTENANCE · SYDNEY

Your building.
Our experience.
Let’s keep it working.

Repairs, lighting and planned maintenance for commercial and industrial sites. Tell our team what needs attention.

Talk to our service team ↗
Existing warehouse image from the company Services page
Existing company website photography
Service & repairsLighting & upgradesPlanned maintenance

A SIMPLE CUSTOMER JOURNEY

The right details.
Straight to your team.

We’ll fix the contact links, add clear mobile call buttons and route service enquiries separately from project estimating.

Interactive preview only. Nothing is sent.

TO: SERVICE TEAM

A clearer view of the site and its needs.

  • Site location + property type
  • Required maintenance + current arrangements
  • Operating hours + access constraints
  • Contact person + preferred next step

Your team reviews the request and confirms the next step. Follow-up stays visible.

WHAT THIS IMPROVESLess friction between “we need an electrician” and a conversation with your service team.

03 / WE MAKE YOUR SERVICE OFFER STAND OUT

Our team creates the campaigns.
You see the work before it goes live.

These samples show the quality and direction we can produce for you: strong branding, clear service messages and an obvious next step. We’ll handle the strategy, design, copy and ongoing optimisation.

DIRECT SERVICE ENQUIRIES

Reach the people running the building.

Make your electrical service offer visible to business owners and property teams, with a clear reason to get in touch.

ONGOING MAINTENANCE

Start the maintenance conversation.

Show that you can help beyond a one-off job, with planned work shaped around the site’s requirements.

WHAT THIS IMPROVESA stronger service identity—and more reasons for the right customers to remember you.

Illustrative AI-generated samples of Bigpop’s creative capability, not actual Craven-Phillips project photographs or proven campaign results. Final messages, imagery and channels are approved before launch. Search captures active demand; social and remarketing support awareness where the audience and budget justify them.

04 / HELP THE TEAM TURN INTEREST INTO WORK

A new enquiry is the start.
Follow-through is where it grows.

We’ll connect the enquiry, response and follow-up so every service opportunity has an owner and a next step. Then we’ll help you stay in touch with suitable customers about future maintenance.

01 / CAPTURE

Log the service request.

Record the customer, site, job type and source in one place.

02 / RESPOND

Give your team a clear brief.

Organise the details and flag missing information for review.

03 / FOLLOW UP

Track the next action.

Assign a person, set a reminder and record whether the job was booked.

04 / DEVELOP

Discuss ongoing support.

With permission, follow up after the job and explore planned maintenance.

Practical automation. Your people in control.

We can add AI to prepare briefs, draft replies and organise reminders. Your team approves messages, quotes, scheduling and technical decisions. We’ll connect this to your existing systems where practical, with access and data handling agreed first.

WHAT THIS IMPROVESLess chasing, clearer ownership and a more consistent path from first job to repeat customer.

05 / THE TEAM BEHIND YOUR GROWTH

We make the offer clearer.
Then measure the response.

Here are examples of our creative work and founder-reported campaign results. The same discipline—clear messaging, strong visuals and measured improvement—will guide your service campaigns.

Foober

5×more conversions in an ad set
Earlier Foober creative
Earlier creative
Bigpop Foober redesign example
Bigpop redesign example

A clearer offer, stronger product presence and a faster visual read.

Vegan Soul

82%lower conversion cost across two ads
Earlier Vegan Soul creative
Earlier creative
Bigpop Vegan Soul redesign example
Bigpop redesign example

High-impact food imagery and one easy-to-understand message.

Results supplied by Bigpop’s founder: Foober’s figure refers to conversion count in an ad set; Vegan Soul’s refers to conversion cost across two ads. Dates, spend, attribution settings and comparison windows were not supplied. Displayed redesigns illustrate the creative direction and are not verified as the exact ads behind those metrics. These are different businesses and buying cycles—not forecasts for electrical contracting.

06 / WHAT WE WILL DELIVER

A clear first 90 days.
Built around service growth.

DAYS 01–30

Set up the service offer.

Agree your priority jobs and suburbs. Improve the service pages and contact journey. Set up enquiry tracking and prepare the first campaigns.

You get: a clear offer and a measurable starting point.
DAYS 31–60

Launch + learn.

Launch approved search campaigns within the agreed budget. Publish useful service content. Put enquiry routing and follow-up into practice.

You get: a working route from discovery to service enquiry.
DAYS 61–90

Improve + build repeat work.

Review enquiry quality and booked jobs. Refine services, areas and creative. Introduce approved follow-up for ongoing maintenance opportunities.

You get: a clear view of what deserves more investment.

The numbers we’ll review with you

EnquiriesRelevant service requests by source
Booked jobsWhich enquiries became paid work
Acquisition costAgreed acquisition costs per new customer
Repeat workReturning customers and maintenance agreements

Targets will be set from your actual job values, margins and capacity. We’ll report maintenance opportunities separately from signed agreements and avoid counting repeat work as new customers. Fees, media budget and integration scope are agreed before launch; outcomes are not guaranteed.

07 / LET’S BUILD YOUR SERVICE PIPELINE

You look after the customer.
We’ll help bring
the next one to you.

Bigpop handles the marketing, creative and enquiry improvements.
Your team stays focused on delivering the work.

01 · Which service jobs do you want more of?02 · Which areas can you serve well?03 · How much extra work can you take on?

THE PROPOSED FIRST STEP

Agree the service-growth brief.

We’ll turn today’s priorities into a written scope: website improvements, search and creative, enquiry tracking and the first follow-up workflow.

You approve the scope and budget.

Then our team prepares the work, walks you through it and gets your approval before campaigns go live.

No additional commitments are made through this presentation.

Toufic Boustany0423 666 333
Gabriel Harb0414 897 345
Meet Bigpop ↗
Supporting website findings — optional detail

SUPPORTING WEBSITE REVIEW

Specific improvements.
A useful starting point.

01

OBSERVED · ENQUIRY LINKS

Make estimating one click away.

The Contact page’s estimating and service email links resolve to website paths. The general admin email already uses the correct email-link format.

Fix the two links and test the enquiry journey on mobile.
View the Contact page ↗
02

OBSERVED · POSITIONING

Lead with the commercial story.

The About and Projects pages emphasise commercial and industrial work, while Services opens with residential and commercial messaging.

Give project buyers and facilities managers a clear entry point.
View the Services page ↗
03

OPPORTUNITY · BUYER CONFIDENCE

Let your projects do more selling.

The portfolio names projects, builders, scopes and values. More context could help buyers assess relevant experience before calling.

Add approved project stories and an easy capability-pack request.
View the project portfolio ↗
What we have not assumed

Search rankings, review volume, paid-ad activity, enquiry conversion and social posting frequency have not been audited. A LinkedIn company listing surfaced in search; this is not a business with “no social presence”. We would establish the baseline with you.

Research sources, assumptions and presentation notes

Prepared 30 September 2026 from public information and the supplied business brief. Updated with the client feedback relayed by Bigpop: Craven-Phillips wants more service work and currently does substantial work with builders. The proposed initial focus is commercial/industrial service and maintenance; exact job types, coverage, capacity, budget and targets remain to be agreed.

  • Company website — brand, broad service positioning and current address.
  • About — June 1988 history, commercial/industrial focus, repeat business, Brian Phillips and Michael Swain.
  • Projects — named work, scopes and published contract values.
  • Services — maintenance, installations, testing and existing warehouse photograph.
  • Contact — Kirrawee office, phone numbers, emails and observed link destinations.
  • LinkedIn listing — surfaced in public search; posting activity was not accessible for audit.
  • Google Search Central: AI features — current guidance on SEO fundamentals and AI search eligibility.

Official contact: Unit 13 / 20–22 Yalgar Road, Kirrawee NSW 2232 · (02) 9318 1010 / 0408 978 921 · admin@cravenphillips.com.au · estimator@cravenphillips.com.au.

The five new artworks are illustrative AI-generated concepts. Existing company photography remains attributed to its source. Bigpop examples and founder-reported results carry limitations beside the figures. This presentation sends no forms, email or analytics data. External links and telephone links open only when selected. It is not an approved contract or launched campaign.

Campaign concept

Illustrative concept · review before publication